Want loyal patients?

Offer to submit their insurance claims.

Bill 15 insurers directly in one software

You will retain more patients when they are reimbursed for your service.

Only charge patients for the balance, if any

Create patient invoices that show the insurance benefits paid to your clinic.

See your clinic's revenues grow

Track your revenues daily with consolidated reports by all payees.

Insurers accepting electronic claims for physiotherapy


Desjardins Insurance



Standard Life

First Canadian

Great West Life


Maximum Benefit

Industrial Alliance


Sun Life Financial

Cowan Insurance Group


Chambers of Commerce Group

Get software that makes your clinic profitable.

Bill insurers and the patient in three easy steps.

  • Connector.

    Collect $23 from MSP.

    Check the balance of MSP visits and submit a physio claim for MSP Premium Assistance patient.

  • Connector.

    Collect benefits from extended health.

    If physiotherapy is covered by the patient’s group benefit plan, bill the plan for the fee remainder.

  • Connector.

    Collect fee balance, if any, from the patient.

    If the insurance benefits do not cover your fee, invoice the patient for the balance.

You can bill MSP, a group benefit plan and the patient in one transaction

and have your billing done quicker.

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All billing scenarios for your physio clinic

Submit a claim to MSP, ICBC, WorkSafeBC or a group benefit plan and invoice the patient for the balance, if any.


Invoice the patient for full amount if no healthcare benefits are available.

Invoice patients quicker

  • Refunds + Write-offs + Corrections
  • Custom service catalog & fee list
  • Emailed or printed invoices

Click on the image to open the invoice details.


Bill $23 to MSP and collect the rest from the patient.

The easiest way to bill MSP

  • MSP benefits verification
  • Minimalistic claim’s design
  • Physio catalogs & predictive data

Click on the image to open the invoice details.


Bill service to the group benefit plan and balance to the patient.

Real-time adjudication*

  • Bill most insurance plans
  • Choose the payee: patient or clinic*
  • Get money to the bank account*

Click on the image to open the invoice details.


Bill $23 to MSP and balance to group benefits and the patient.

make all plans count

  • Bill two insurers at once
  • Have us calculate the balance
  • Charge least from the patient

Click on the image to open the invoice details.


Do not reject ICBC patients.

1. Collect payments from ICBC

Get paid directly by ICBC at ICBC rate.

  • Multiple fee codes in one claim
  • Direct bank transfers of benefits

Click on the image to open the invoice details.

2. Bill ICBC surcharge to patients

Invoice the patient for the balance when ICBC benefits less than your fee.

  • Collect the full fee
  • Add user fees to custom catalog
  • Email the invoice

Click on the image to open the invoice details.

3. Help patient collect the user fee from a group benefit plan

After invoicing patient, offer to submit a claim on the patient’s behalf.**

  • Designate the patient as the payee
  • Save your patients’ time
  • Show that you really care

** When allowed by the insurer.

Click on the image to open the invoice details.

Make ICBC patient the payee of the benefits
Avoid collecting payments from group benefits plans for ICBC patients yourself. Designate the patient as a payee. The plan might need to be reimbursed after the ICBC claim is settled.


Collect money from WorkSafeBC for insured patients.

Submit fee-for-service invoices

  • Custom catalogs
  • Custom physio design and codes

Click on the image to open the invoice details.

True patients’ loyalty starts with Claim Manager

Add additional value to your life-changing treatment.

Instant price relief

Ensure that your patient gets an instant price discount in the form of the insurance benefits.

No billing headache

Don’t make your patients go through laborious insurance paperwork. Submit their claims with ease.

Benefits check

Many patients don’t know about their benefits. Check their eligibility and help plan their health care budget.*

Explanation of benefits for physio claims

An Explanation of Benefits is the adjudication response to your insurance claims that shows how much will be paid.

Real-time adjudication

Most private insurers provide an instant explanation of benefits (EOB).

Manager EOB with ease
  • Access past EOB at any time
  • Email or print a copy for the patient
  • Void if submitted in error*

* When supported by the insurer

Click on the image to see the complete view.

Create invoices that account for all benefits paid to your clinic

and have us do the math.

How to submit a physio claim to a group benefit plan

Watch a demo video on direct insurance billing. Bill the group benefit plan and invoice the patient for the balance.

You can do your billing yourself.

Try it today. Limited time offer.

Claim Manager helps you comply with insurance rules

Are you aware of the mandatory forms that you have to keep on file for your patients? Claim Manager fills them out and reminds you when you need to have them signed.

MSP billing compliance

Pre-filled Assignment of MSP Benefits form for patients insured by MSP

Group benefits compliance

Pre-filled Electronic Transmission Authorization (ETA) and Benefits Assignment (BA) forms

MSP eligibility

Check how many visits is covered by MSP.

Check MSP eligibility on each visit

because most patients don't know that they qualify.

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Group benefits eligibility

Check the eligible benefit before submitting a claim.

Help your patients plan

health care expenses when supported by the insurer.

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Email EOB and invoices

Save your time, cartridges and paper.

Your patients will love

your paperless billing.

Try now!

Did you know that you are supposed to bill MSP before private insurance plan?

Claim Manager will check MSP coverage and account for MSP benefit when billing the private insurance plan.

3 reasons to transfer your billing to Claim Manager

Enter data once

Don’t enter same data into two software. Use Claim Manager for everything.

Consolidate reports

Keep all your records in one place and prepare all kinds of reports quickly.

Bill all payees at once

Bill the visit to multiple payees in one go. Show all benefits on one invoice.

You can do your billing yourself.

Try it today. Limited time offer.