Best MSP billing software for physiotherapists. Integrated with billing of ICBC, WorkSafeBC and group insurance plans.

Check MSP coverage for the patient.

Not every patient is eligible for MSP coverage. Our MSP billing software for physiotherapists shows which ones are.

Is patient covered by MSP?

Check every service for MSP coverage to know when to bill MSP for the visit.

When MSP coverage ends?

Check remaining MSP coverage to make a treatment plan for the patient.

When MSP coverage started?

Check MSP coverage for past dates if billing for physiotherapy for past visits.

Make fewer billing mistakes.

Create MSP claims quickly and eliminate mistakes when using our MSP billing software for physiotherapists.

Catch up on your MSP billing

Fell behind in your MSP billing? Create up to ten MSP claims at once.

Avoid duplicate MSP claims

Not sure what dates you billed? Preview past visits on the calendar.

Don’t miss a single MSP claim

Check patient’s billing history to catch any missing MSP claims.

Save time with automated tasks.

Our MSP billing software for physiotherapists automates billing routine.

ICD-9 codes for physio

Easily select a sticky diagnostic code from the physiotherapy catalog.

Assignment of MSP benefits

Print ready-to-sign authorization form if collecting MSP benefits yourself.

Roll-over the balance

Bill the visit balance to a group benefits plan or the patient if opt out.

Want to know more about our MSP billing software for physiotherapists?

Visit page about MSP billing for allied health professionals.


You can do your billing yourself.

Try it today. Limited time offer.


Distribution of physiotherapists by MSP reveneus

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less than $10,000
$10,000 to $49,9999
$50,000 to $99,999

BC, 2013/2014

Only three per cent of physiotherapists treating MSP premium assistance patients received over $10K in MSP revenues in the financial year of 2013/2014. For comparison, 25 per cent of chiropractors received that much.

Learn How to Use MSP Billing Software for Physiotherapists

Educate yourself about MSP billing rules to get the most out of your MSP billing software for physiotherapists.

What physiotherapists can bill MSP for their services?

The physical therapy services can qualify as MSP benefit if the physiotherapist is
  • licensed by the College of Physical Therapists of British Columbia (CPTBC) and
  • enrolled with MSP.
MSP enrollment status, and, therefore, the possession of an active MSP billing number, is contingent upon the practitioner’s continued licensure by the College. Any change in licensure, such as the renewal of a temporary license or specialty, must be reported to MSP to avoid refusal of claims.
MSP-Enrolled Physiotherapists
BC, 2013/2014

Are you enrolled with MSP?

MSP fee schedule for physiotherapists

MSP set up a single fee item code for physical therapy:
  • 09938– Physiotherapy Service, $23.00.
  1. This item is applicable only to patients who have MSP Premium Assistance status.
  2. Subject to 1) above, acupuncture, chiropractic, massage therapy, naturopathic, non-surgical podiatry, and physical therapy services are benefits up to a combined maximum of 10 visits per patient per calendar year.
  3. Only payable if an adequate clinical record has been created and maintained.
The amount that a physiotherapist can bill the MSP Premium Assistance patients depends on the practitioner’s enrollment status with MSP. Opted In physiotherapists can charge only $23 per a visit for up to a ten visits a year. Opted Out physiotherapists can charge more than that, but they can bill MSP for only $23.
MSP benefits can be paid to the patient, the physiotherapist or the clinic. The MSP payee is determined by the physiotherapist’s setup with MSP Teleplan. Hard Opt Out physiotherapists are never payees of MSP benefits. Opted In and Soft Opted Out physiotherapists can have MSP payments sent to the practitioner or the clinic. Once the payee is determined it cannot be changed from claim to claim until there is a change in the MSP setup. Learn more about MSP enrollment for allied health professionals.

How much did you get? How much will you get next year?

What patients are eligible for MSP benefits for physiotherapy?

Not all holders of MSP BC Services Card are eligible for physiotherapy benefits. Those who may be eligible include
  • MSP Premium Assistance Recipients;
  • Income Assistance recipients;
  • Convention refugees;
  • Inmates of B.C. Correctional Facilities;
  • Individuals enroled with MSP through the At Home Program;
  • Residents of long term care facilities receiving the Guaranteed Income Supplement (GIS);
  • Individuals enroled with MSP as Mental Health Clients; and
  • First Nations individuals with valid B.C. Medical Plan coverage through the First Nations Health Authority.
We will refer to all these patients’ groups as MSP Premium Assistance patients or simply MSP patients.
It is important to check patients’ eligibility for MSP insurance coverage before a physiotherapy treatment. If MSP coverage is exhausted, practitioners need to bill their patients directly. There are several reasons why a patient’s MSP coverage might not be available:
  • The patient is not on MSP premium assistance,
  • MSP has already paid for ten visits in the current calendar year,
  • The patient’s MSP premium assistance status was revoked or expired midyear,
  • The patient’s MSP insurance is cancelled.
MSP Premium Assistance status might be revoked midyear (often on 1st of July) when the CRA informs HIBC about any changes in patients’ income in a previous tax year. To check the MSP coverage on a date of service use built-in MSP coverage check in Claim Manager. The MSP coverage for massage therapy services can be verified instantly on any day in the last six months.
MSP benefits have an annual limit of $230 per a patient. This limit includes ten combined visits to allied health professionals, such as acupuncturists, chiropractors, massage therapists, naturopathic doctors, physical therapists and non-surgical podiatrists. All ten visits can be used up for massage therapy or they can be split between all listed health care professionals.
BC, 2013/2014
Average number of annual physiotherapy visits per a patient
BC, 2013/2014

What is the average number of treatments for your MSP patients?

Regulatory compliance of physiotherapists

Soft Opt Out physiotherapists or their clinics can only be payees of MSP benefits if the patients agree to that. The Assignment of MSP Benefits form must be signed by every MSP Premium Assistance patient and kept in the patient’s file.
MSP enrolled physiotherapists and/or their MSP patients are not eligible for MSP payments if the audit determines that their clinical records are not adequate. For more information on adequate records see  MSP billing for allied health care professionals.

Want to know more about our MSP billing?

Visit page about MSP billing.


You can do your billing yourself.

Try it today. Limited time offer.